Terms of Service


Renters have relatively unrestricted control of their virtual servers, but there are limits to what we can allow on our end to maintain fairness to all and keep prices low.

Those Terms of Service are listed below. This list is subject to change, so renters should check it frequently. Any violation of the Terms of Service will generate a warning and mandatory removal of the offending material (by either CrNet employees or voluntarily by the renter) on the first offense, a temporary disabling of the server on the second offense, and a cancellation of service on the third offense. For violations that cause significant damage to CrNet, the renter may have his or her server disabled on the first offense. For items to which those actions do not apply, such as server cancellations, the response will be detailed below.

It is possible to have some of these rules waived by requesting (and being granted) permission from a respondent at the techsupport@crnet.net email address. If you are requesting an exception, make sure to include a good reason for why you feel you should be treated differently.

It is the responsibility of the person signing up (and checking the box that he or she read this document) to have the payer of the server read and agree to this document, if a different person will be paying. He or she must also ensure that any secondary users granted access to the service have read and agreed to these terms.

This section applies to all services (sometimes called “servers” in this document) offered by CrNet with the exception of dedicated servers and virtual dedicated servers (which are broken out separately, below). In each case, the singular term “server” applies to one identifier and type of server at once (the type depending on the context), but never multiple types (for example a game server and the webserver) at the same time. A server may not:

+ Run a “sub-service” from the server that allows connections to a different IP address on the machine or to a different port on the server’s IP address, or which piggybacks on a provided server port to provide “back door” abilities to control the server that are not already included with the server as provided by CrNet
+ Read or alter any files outside the renter’s server directory (the contents of which are represented either in the FTP site of the server or, if that is not provided, in the server’s control panel), with the exception of those files needed by the base server itself as provided by CrNet
+ Create and store backups or copies of server files for any CrNet service on CrNet servers.
+ Initiate connections to external IP addresses (outside of the server machine), to include pinging another address or connecting to an external database or client, other than according to the functionality included in the base server, without prior permission from a respondent at the techsupport@crnet.net email address 
+ Attempt to escalate user rights beyond those given to the server when it was initially set up by CrNet
+ Attempt to raise the maximum number of concurrent connections allowed for the server without prior permission from a respondent at the techsupport@crnet.net email address 
+ Advertise for a competitor of CrNet or denigrate CrNet services 

+ Cause CrNet to violate a contractual obligation, such as the EULA associated with a game server.